Ordering on our website

 

Item search

To easily browse our catalog, select a category from the navigation menu or browse our selections on the homepage. To find something more specific, use the website search option.

 

Product information

On each product page, you will find all available sizes and colors, a description and the composition of the item. Click on the product image to zoom in and see all of the details.

How to order

  • From the item page, select the desired color and size of the product

  • Add the product to your Cart

  • Once you have finished shopping, click the "order now" button.

  • You will be redirected to our customer service contact page.

  • Specify the Item you are interested in and enter your email and shipping address.

  • You will receive an email containing all the information you need to know about the item.

  • Confirm purchase.

  • You will receive a confirmation email shortly after with the details of your order. From this moment on, our customer service will take care of everything.

 

Ordering on our social media accounts

You can also contact us and make your orders on facebook and Instagram via Direct messages.

 

Order status

Order being prepared:
The order has been confirmed and we have already sent a confirmation email with the Order Number. 

 

Order has shipped
As soon as the order is shipped, we will send you a confirmation email with the Tracking Number to track the delivery.

 

More than 24 hours have passed and you still haven't received an order confirmation email.

Check your spam folder and make sure that customerservice@wafanasr.com  is in the safe senders list of your email account. This will prevent the anti-spam filter from blocking future communications.

If this doesn't work please contact us as there may be errors with the email address you registered with.

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